Ruff Pup Canine Academy
Privacy Policy
Privacy Policy for Ruff Pup Canine Academy
Introduction
At Ruff Pup Canine Academy, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our services, including SMS (text message) communication.
Information We Collect
Personal Information:
This may include your name, phone number, email address, and any message content shared through SMS or other communication channels.
Device & Technical Information:
We may collect limited technical data such as IP addresses or device identifiers to help maintain security and improve our services.
How We Use Your Information
We use your information to:
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Send SMS messages related to appointments, training services, billing, and other business-related communication
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Respond to inquiries and provide customer support
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Improve our services and ensure effective communication
How We Share Your Information
Service Providers:
Your data is securely stored and managed through 17hats and processed by its trusted SMS service providers to deliver text messages.
Legal Compliance:
We may share information if required by law or necessary to protect our legal rights.
Data Protection Commitment:
Your personal information, including mobile opt-in data, will never be sold or shared with third parties for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional use. All other categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement industry-standard security measures, including encryption and secure storage, to protect your personal information.
Access to your data is limited to authorized personnel only.
Data Retention
We retain personal information only for as long as necessary to provide our services and comply with legal obligations.
Your Rights
Access & Updates:
You may contact us to request access to, correction of, or updates to your personal information.
SMS Opt-Out:
You may opt out of SMS communication at any time by replying “STOP” to any message.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant updates will be posted on our website or communicated through other appropriate channels.
Contact Information
If you have questions about this Privacy Policy, please contact us at:
Ruff Pup Canine Academy
📧 ruffpupcanineacademy@gmail.com
📞 530-631-0223
🌐 www.ruffpupcanineacademy.com
Terms of Service (SMS Communication)
Welcome to Ruff Pup Canine Academy!
By opting into our SMS communication services, you agree to the following terms and conditions:
Consent & Opt-In
You consent to receive SMS messages from Ruff Pup Canine Academy by:
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Providing your phone number through our website, intake forms, or service inquiries
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Accepting our opt-in policy during registration or communication
Message Frequency
You may receive SMS messages as needed throughout your service duration, including appointment reminders, updates, and business-related notifications.
Opt-Out Instructions
You may opt out of SMS communication at any time by replying “STOP” to any message.
You may also contact us directly to request removal from SMS communications.
Business Information
Company Name: Ruff Pup Canine Academy
Email: ruffpupcanineacademy@gmail.com
Phone: 530-631-0223
Website: www.ruffpupcanineacademy.com
Privacy Policy
All personal information is handled in accordance with our Privacy Policy outlined above.
Cost Information
Standard message and data rates may apply based on your mobile carrier. You are responsible for any fees charged by your carrier.
Campaign Description
Our SMS communications may include:
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Appointment confirmations and reminders
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Training and service updates
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Billing notifications
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General business communication
Data Protection
Your information is securely hosted through 17hats and its texting provider, Bandwidth.
Your personal information, including mobile opt-in data, will never be sold or shared with third parties for marketing or promotional purposes.
Changes to These Terms
We may update these Terms of Service from time to time. Continued participation in SMS communications constitutes acceptance of the updated terms.
Contact Information
For questions regarding these Terms of Service, please contact us at:
Ruff Pup Canine Academy
📧 ruffpupcanineacademy@gmail.com
📞 530-631-0223